Privacy Policy

1.

Introduction
Victors Hill Estates (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal

information when you visit or interact with our website: https://www.victorshillestates.com
(“Site”). By using our Site, you consent to the practices described in this policy.

Information We Collect
We may collect personal information that you voluntarily provide when using our services, including but not limited to:

Name, email address, phone number

Property inquiry details

Contact form submissions

Newsletter sign-ups

2.

Information collected via chat plugins

Additionally, we may automatically collect technical information about your device and usage, including:

IP address

Browser type

Pages visited

Date and time of visits

  1. How We Use Your Information
    We use the information we collect for purposes including, but not limited to:

Responding to inquiries and providing property information

Sending newsletters or marketing communications (with your consent)

Improving our website and services

Preventing fraudulent activity

Complying with legal obligations

  1. Sharing Your Information
    We may share your personal information with trusted third parties when necessary, including:

Analytics providers (e.g., Google Analytics)

Customer relationship management (CRM) systems

Chat service providers (e.g., WhatsApp integration)

Property listing APIs

We ensure that any third party with whom we share your information abides by applicable privacy laws.

  1. Cookies and Tracking
    Our Site may use cookies and similar tracking technologies to enhance your experience, analyze traffic, and customize content. You can manage your cookie preferences via your browser settings.
  2. Data Retention
    We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
  3. Your Rights
    Depending on your jurisdiction, you may have the following rights:

Access, correction, or deletion of your personal information

Restriction or objection to processing

Withdrawal of consent at any time

Lodging a complaint with a regulatory authority

  1. Data Security
    We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
  2. International Transfers
    If your personal data is transferred outside Zambia, we ensure that the receiving parties maintain adequate data protection measures in accordance with applicable laws.
  3. Children’s Privacy
    Our Site is not intended for children under 18. We do not knowingly collect personal information from children.
  4. Changes to This Policy
    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
  5. Contact Us
    If you have questions about this Privacy Policy or your personal data, please contact us at:

Victors Hill Estates
Email: info@victorshillestates.com

Website: https://www.victorshillestates.com